Hi,
Just wondering if any council would be willing to share with me write-off delegations and/or a write-off policy regarding rates? Currently everything goes to council via a report for write-off even if it's less than a dollar, my new manager would like this changed.
Also would be much appreciated if any council who allow a discount for paid on time, do you allow discount if it is obvious that someone as made an error eg. they paid $886 instead of $889, where you allow discount and write-off the other amount and whose discretion is that at - Council, manager or rates officer?