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SUPPORTING THE PROFESSIONALS SHAPING QUEENSLAND COMMUNITIES


Upcoming Events

    • 26 Mar 2026
    • 30 Apr 2026
    • 6 sessions
    • Via Zoom


    High-Impact Conversations: The Secret Weapon of Great Leaders Online Workshop

    Registrations closed.

    Join Dr. Tim Baker for an engaging programme on how impactful conversations can be your secret weapon in leadership.

    Leadership is not defined by strategy decks, KPIs, or personality style.

    It is defined by conversations.

    • The moments when expectations are clarified.
    • When performance is addressed.
    • When difficult feedback is delivered.
    • When change is explained.
    • When trust is either strengthened — or quietly eroded.

    In high-performing organisations, leaders do not avoid these conversations. They master them.

    Five Takeaways

    By the end of this programme, participants will:

    • Understand the five types of high-impact conversations that shape trust, performance, and team cohesion
    • Recognise how everyday dialogue directly influences engagement, accountability, and results
    • Apply practical conversation structures that reduce defensiveness and increase clarity
    • Build confidence in handling performance, feedback, change, and difficult discussions
    • Develop a 90-day action plan to embed stronger conversational leadership across their team

    Dates: 

    Unit 1: The Feedback Fix: Conversations That Spark Improvement - Thursday 26 March

    Unit 2: Lead the Tough Talks: Making Conflict Constructive - Thursday 2 April

    Unit 3: Conversations That Drive Accountability and Action - Thursday 9 April 

    Unit 4: From Resistance to Readiness: Conversations for Change - Thursday 16 April

    Unit 5: Facilitate Like a Pro: Conversations that Drive Decisions - Thursday 23 April

    Unit 6: Speak to Shift: Conversational Tools for Influence - Thursday 30 April

    Time: All units run from 9:30am-10:30am

    Cost: 
    Individual LGMA Members: $200.00.
    Council Officers: $247.50.

    Registrations will close Tuesday 24 March at 3:00pm.

    • 26 Mar 2026
    • 30 Apr 2026
    • 6 sessions
    • Via Zoom


    Maximising Your Influence as a Leader

    Online Workshop

    Registrations closed.

    Join Dr. Tim Baker for an engaging programmme on how to enhance your influence with everyone you come in contact with.

    Leadership is not defined by authority, position, or title.

    It is defined by influence.

    • The moments when alignment is gained.
    • When resistance softens.
    • When stakeholders shift their position.
    • When competing priorities are reconciled.
    • When trust earns you permission to lead.

    In complex organisations, influence is the difference between progress and paralysis.

    Five Takeaways

    By the end of this programme, participants will:

    • Understand the five core drivers of leadership influence — credibility, trust, clarity, reciprocity, and strategic positioning
    • Recognise how influence is built (or diminished) through everyday behaviour and decision-making
    • Apply practical influence frameworks to gain buy-in, navigate resistance, and shape outcomes
    • Build confidence influencing upward, across peers, and within their teams
    • Develop a 90-day influence strategy to strengthen their impact across key stakeholders

    Dates: 

    Unit 1: Understanding Power and Influence and its Role - Thursday 26 March

    Unit 2: Strategies for Building Personal Influence - Thursday 2 April

    Unit 3: Completing the Influencing Capabilities Profile - Thursday 9 April 

    Unit 4: The Four Stages of Influence - Thursday 16 April

    Unit 5: Applying the Influencing Capabilities Framework - Thursday 23 April

    Unit 6: Tools for Building Influence - Thursday 30 April

    Time: All units run from 11:00am - 12:00pm

    Cost: 
    Individual LGMA Members: $200.00.
    Council Officers: $247.50.

    Registrations will close Tuesday 24 March at 3:00pm.

    • 26 Mar 2026
    • 30 Apr 2026
    • 6 sessions
    • Via Zoom


    Building a High-Performing Team

    Online Workshop

    Registrations closed.

    Join Dr. Tim Baker for an engaging programmme on building a high-performing team.

    Leadership is not defined by talent density, activity levels, or ambitious targets.

    It is defined by standards.

    • The moments when expectations are clarified.
    • When accountability is upheld.
    • When feedback is delivered early.
    • When roles are aligned.
    • When trust is reinforced through consistency.

    In complex organisations, team performance is the difference between momentum and mediocrity.

    Five Takeaways

    By the end of this programme, participants will:

    • Understand the five core drivers of high-performing teams — clarity, trust, accountability, ownership, and disciplined execution
    • Recognise how everyday leadership behaviours either elevate or erode team standards
    • Apply practical frameworks to set expectations, manage performance, and strengthen team cohesion
    • Build confidence addressing underperformance while maintaining morale and psychological safety
    • Develop a 90-day performance uplift plan to strengthen results and team culture

    Dates: 

    Unit 1: The 8 Characteristics of High-Performing Teams - Thursday 26 March

    Unit 2: The Four Stages of team Development - Thursday 2 April

    Unit 3: Tools for Leading Teams - Thursday 9 April 

    Unit 4: The Roles People Play in Teams - Thursday 16 April

    Unit 5: Managing Team Conflict and Negotiation - Thursday 23 April

    Unit 6: Developing Team Culture - Thursday 30 April

    Time: All units run from 1:00pm - 2:00pm

    Cost: 
    Individual LGMA Members: $200.00.
    Council Officers: $247.50.

    Registrations will close Tuesday 24 March at 3:00pm.

    • 26 Mar 2026
    • 30 Apr 2026
    • 6 sessions
    • Via Zoom


    Unleash Performance: Empowerment That Gets Real Results

    Online Workshop

    Registrations closed.

    Join Dr. Tim Baker for a practical, high-impact programme designed for leaders who want to lift performance by building ownership, accountability, and confidence across their teams.

    Too many leaders are told to “empower their people” without being shown how. This program cuts through the theory and focuses on what empowerment actually looks like in day-to-day leadership — especially when expectations are high, pressure is constant, and results matter.

    Whether you’re leading a team, managing experienced professionals, or working across functions, this interactive program will equip you with the tools, language, and leadership behaviours needed to empower others without losing control, clarity, or standards.

    You’ll explore how real empowerment drives performance — not through motivation or delegation alone, but through clear expectations, trust-building conversations, and disciplined follow-through. Expect practical insights, real-world examples, and immediately usable strategies you can apply from day one.

    If you’re ready to move beyond micromanagement, lift accountability, and unlock stronger, more consistent performance, this program is for you.

    Dates: 

    Unit 1: How to Empower Without Losing Control - Thursday 26 March

    Unit 2: The 8 Characteristics of a High Performing Team - Thursday 2 April

    Unit 3: Four Ways to Overcome to Proactive Paradox - Thursday 9 April 

    Unit 4: Using the GROW Coaching Model to Empower - Thursday 16 April

    Unit 5: The Five Conversations Framework - Thursday 23 April

    Unit 6: How to Build Ownership and Accountability - Thursday 30 April

    Time: All units run from 2:30pm - 3:30pm

    Cost: 
    Individual LGMA Members: $200.00.
    Council Officers: $247.50.

    Registrations will close Tuesday 24 March at 3:00pm.

    • 22 Apr 2026
    • 07:45 - 17:00
    • Royal International Convention Centre - Gregory Terrace
    Register

    Australasian Management Challenge 2026

    The Australasian Management Challenge (AMC) is an innovative development opportunity that is a convergence of ideas, energy, academic rigour and practical application – the elements which develop great leadership.

    Everyone who participates in the Challenge - from experienced managers to emerging leaders, comes away with new and practical insights into excellence in leadership and management.

    Registration is available online (one registration per team): The team mentor (or a team member) can register initially and then add in your team members (as guests) as they confirm.

    Location: Brisbane Showgrounds, Bowen Hills 

    Venue: Royal International Convention Centre (RICC) - Gregory Terrace

    Date: Wednesday 22 April 2026

    Time: 7:45am - 5:00pm

    Recommended Accommodation: Rydges Fortitude Valley

    Australasian Management Challenge Brochure 

    Key Dates:

    Early Bird Registrations ($5,885) close on 6 February 26 (extended until 20.2)

    Standard Registrations ($6,325) close on 2 March 26

    The Pre-Challenge Task (PCT) is distributed on 16 March 26

    The Pre-Challenge Task (PCT) due date is 15 April 26

    Cancellation Policy

    Awards for Excellence Gala:

    Your registration for the 2026 Australasian Management Challenge includes seven (7) tickets (non-refundable) to the Awards for Excellence Event.

    The winners and runners up of the Queensland Australasian Management Challenge are announced at the LGMA Awards for Excellence Announcements and Networking Event on Thursday 28 May at the State Library of Queensland from 15.30-19.00 (includes drinks, canapes and finger food).

    Queensland Winner: The Winner of the Queensland Management Challenge will head to Hobart from 9-11 August 2026 to take on the National Challenge Final. 

    The 2026 Challenge is proudly supported by:

    • 22 Apr 2026
    • 15:00
    • Nominations Registration via jotform


    Last chance - nominations close on 22 April - don't miss out!

    Local Government Managers Australia is delighted to present a programme which acknowledges and celebrates the outstanding work undertaken by local governments across Queensland. 

    The LGMA Awards for Excellence recognise the best of local government initiatives in the state, noting the differing environments and communities that local government serves.

    Award Categories include: Above and Beyond, Collaboration, Community Shaping, Resourcefulness, Innovation, Sustainability, Teamwork and Workplace Wellbeing.

    Timeline:

    Awards nominations Close - 3.00pm, Wednesday 22 April 2026

    Judging period - 23 April – 1 May 2026

    Winners announced - At the Award Announcements and Networking Event event on Thursday 28 May 

    Nomination Process

    For the 2026 Awards for Excellence, the nomination process is now accessible online here

    For your convenience, we have created a template document to enable you to populate your responses.  We recommend you plan your nomination using this document before submitting information online.  This will enable you to check inclusions and word counts prior to officially submitting your nomination.  You can then copy and paste directly from this document into the online submission form. 

    Please refer to the Nomination Guidelines for further information.

    Please note that the nomination process for 2026 is complimentary for Council Subscribers of LGMA.  This represents a saving of $350 per nomination. 

    Councils may submit numerous projects.  Multiple nominations are permitted in all categories.  A project or initiative may be nominated in up to two categories and each will be treated as a separate nomination.  If nominating a project in more than one category, nominators should ensure that each nomination is tailored to address each of the category requirements. 

    Nominations must be received by Wednesday 22 April 2026 at 3.00pm.

    Please contact admin@lgmaqld.org.au or 07 3174 5006 to confirm your council’s subscription or if you require any further information or assistance regarding the LGMA Awards for Excellence.

    • 28 Apr 2026
    • 10:00 - 11:00
    • Via Zoom
    Register


    Effective Delegation – a productivity booster

    “It’s quicker to do it myself”, is a common refrain across managers the world over. But that is a trap, yes it is quicker this time but next time, and the next, and the next…

    Delegation is easy but effective delegation takes some skill. In this webinar you will unlock the secrets of effective delegation to transform your workload. Gain insight into delegation strategies, potential pitfalls and risks, the art of matching tasks with the right people and setting clear expectations. Whether you are leading a team, or a team member looking to streamline tasks and focus on priorities, this webinar will provide key delegation strategies and practical tips to increase productivity.

    Audience:  All local government officers who manage other officers

    Day/Date: Tuesday 28 April

    Time: 10:00am - 11:00am

    Cost: Entry from $110.00 (GST inclusive) per person - available to all Council Officers

    Please Note: This webinar will not be recorded. 

    Use of AI notetakers: The use of AI notetakers (e.g. Tactiq, Otter.ai, Fireflies etc.) is not permitted in any LGMA-hosted webinars or online events. Please refer to our policy here

    LGMA Members: This webinar is eligible to be redeemed under the complimentary webinars you receive as an LGMA Member.

    To book, please select 'Complimentary - Member Benefit'. Please contact admin@lgmaqld.org.au if you have any issues. 

    • 29 Apr 2026
    • 10:30
    • 30 Apr 2026
    • 15:00
    • Queensland Law Society
    • 10


    Governance Forum (Brisbane)

    Please join us to discover the latest local government governance trends and information, where we bring together experts, professionals and governance professionals for insightful discussions and networking opportunities.  

    This forum serves as a platform for knowledge sharing, discussions and collaborative solutions that shape the future of governance in local government.

    Topics include: Human Rights in Decision Making, Council Case Studies and Updates from the DLGWV, CCC and OIA.

    Key objectives include:

    • Exploring emerging trends and challenges in governance
    • Sharing best practice
    • Supporting dialogue and networking among attendees

    Forum Date: Wednesday 29 April 2026, 10:30am - 4:00pm

    Thursday 30 April 2026, 8:30am - 3:00pm


    Registration at the event: from 10.00-10.30am on Wednesday - Collect name tags.

    Venue: Queensland Law Society - 179 Ann Street Brisbane (Level 2)

    Registration: includes tea breaks, lunch and networking event

    Council Officers Early Bird rate - $770 per person, available until 26 March 2026.

    Council Officer Standard Rate - $900 per person, available from 27 March. Registrations close 8 April. 

    Networking Event: Wednesday 29 April, 4:30pm-6:00pm. Venue TBC.

    Agenda: Here

    Questions on Notice:  If you have any questions you want to ask the Department about the amended legislation or the CCC, please send to GA@lgmaqld.org.au by Friday, 17 April 2026.

    Dress Code: Business casual – as the room temperature may vary, we suggest you wear layered clothing.


    Transport: Here


    Parking: 

    King George Square / Secure Parking / Wilson Parking


    Accommodation: Book and pay own accounts. 

    Holiday Inn Express Brisbane Central (IHG)

    Adina Apartment Hotel Anzac Square

    Hyatt Regency Brisbane

    Hilton Brisbane


    Thank you to our corporate partners:

               

    • 6 May 2026
    • 11:30 - 12:30
    • Via Zoom
    Register

    Women in Local Government

    This Village aims to connect women across the local government sector in Queensland, provide them with access to valuable insights, effective real-world strategies, and plenty of opportunities to network, collaborate and share ideas.  

    6 May Agenda: Join us in hearing from Talia Parsons, Parks & Recreation Manager at Western Downs Regional Council where she will talk us through the importance of culture in her session 'Culture Isn't a Side Project'.

    Scheduled exchange sessions for 2026:

    • Exchange: Wednesday 6 May 11:30am
    • Exchange: Wednesday 5 August 11:30am
    • Exchange: Wednesday 7 October 11:30am

    Cost: Complimentary to Council Subscribers

    Use of AI notetakers: The use of AI notetakers (e.g. Tactiq, Otter.ai, Fireflies etc.) is not permitted in any LGMA-hosted webinars or online events. Please refer to our policy here.

    NOTE: Zoom details will be made available in your registration confirmation / notification. This event will not be recorded. 

    Join our Network on LinkedIn!

    • 20 May 2026
    • 10:00 - 11:00
    • Via Zoom
    Register


    People and Culture Webinar - Disagreement to Dispute: Navigating Weaponised Conflict

    Day/Date: Wednesday 20 May 2026

    Time: 10:00am - 11:00am

    Cost: Entry from $110.00 (GST inclusive) per person - available to all Council Officers

    Please Note: This webinar will not be recorded.

    Use of AI notetakers: The use of AI notetakers (e.g. Tactiq, Otter.ai, Fireflies etc.) is not permitted in any LGMA-hosted webinars or online events. Please refer to our policy here

    Guest Presenter:  Jonathan Mamaril

    LGMA Members: This webinar is eligible to be redeemed under the complimentary webinars you receive as an LGMA Member.

    To book, please select 'Complimentary - Member Benefit'. Please contact admin@lgmaqld.org.au if you have any issues. 

    Thank you to our Corporate Partner:

    To sign up to be invited to future South Geldard events please click here.

    Below are also links for the HR Engage Podcast which Jonathan hosts:

    Spotify

    Apple Podcasts

    YouTube

    • 26 May 2026
    • 10:00 - 11:00
    • Via Zoom
    Register


    How to say ‘no’ without offending

    Local government officers are here to help the community and this community service focus can lead to a propensity to want to help everyone, whenever possible. Like all great traits, if taken to extremes it can negatively impact performance and wellbeing. Knowing when and how to say ‘no’ is important for long-term success.

    Through this webinar you will develop the confidence and communication skills to say no clearly and respectfully when appropriate. All without damaging relationships. The session will discuss how to set boundaries, manage expectations and handle pushback with professionalism and empathy. It offers practical language and techniques to help you stay assertive while remaining considerate.

    Audience:  All local government officers who struggle to say 'no'

    Day/Date: Tuesday 26 May

    Time: 10:00am - 11:00am

    Cost: Entry from $110.00 (GST inclusive) per person - available to all Council Officers

    Please Note: This webinar will not be recorded. 

    Use of AI notetakers: The use of AI notetakers (e.g. Tactiq, Otter.ai, Fireflies etc.) is not permitted in any LGMA-hosted webinars or online events. Please refer to our policy here

    LGMA Members: This webinar is eligible to be redeemed under the complimentary webinars you receive as an LGMA Member.

    To book, please select 'Complimentary - Member Benefit'. Please contact admin@lgmaqld.org.au if you have any issues. 

    • 27 May 2026
    • 10:00 - 11:00
    • Via Zoom
    Register


    Participatory Decision Making

    Across Queensland, councils are under increasing pressure to balance financial constraints, infrastructure demand, and rising community expectations.

    At the same time, reforms in state planning and new requirements for community benefit frameworks in renewable energy projects are reshaping how local governments engage their communities and partners in decision-making.

    Participatory decision-making, or deliberative engagement, offers a way to bring together a diverse cross-section of the community to carefully consider complex issues, weigh trade-offs, and reach collective recommendations. When designed well, these processes build understanding, legitimacy, and long-term buy-in for council priorities.

    Capire Associates, Mel Hagedorn and Mollie Rashleigh, will share practical insights from their experience delivering deliberative engagement programs with councils across Australia. They will discuss what “best practice” looks like in the Queensland context, how to tailor engagement to reflect local values and constraints, and why creating the right environment can transform how communities and councils work together.

    Day/Date: Wednesday 27 May

    Time: 10:00am - 11:00am

    Cost: Entry from $110.00 (GST inclusive) per person - available to all Council Officers

    Please Note: This webinar will not be recorded.

    Use of AI notetakers: The use of AI notetakers (e.g. Tactiq, Otter.ai, Fireflies etc.) is not permitted in any LGMA-hosted webinars or online events. Please refer to our policy here

    Guest Presenters: Details

    Who should attend: Council officers working in community engagement, corporate strategy, governance, service planning, and communications, along with economic development managers and planning officers responding to new state requirements for renewable energy projects and community benefit frameworks.  This session will also be valuable for executives seeking to strengthen trust, transparency, and community connection through evidence-based engagement practices.

    LGMA Members: This webinar is eligible to be redeemed under the complimentary webinars you receive as an LGMA Member.

    To book, please select 'Complimentary - Member Benefit'. Please contact admin@lgmaqld.org.au if you have any issues. 


    • 28 May 2026
    • 15:30 - 19:00
    • State Library of Queensland - Stanley Place, Southbank, South Brisbane
    Register


    2026 LGMA Awards for Excellence Announcements and Celebratory Networking Event

    Date: Thursday 28 May 2026

    Venue: State Library of Queensland, Stanley Place, Southbank

    Registration and Presentation: Auditorium 1 on Level 2

    Networking Event: Queensland Terrace on Level 2

    Times: Registration/Seated between 3.30-4.00pm;

    Awards Ceremony from 4.00pm;

    Celebratory Networking Event from 5.15-7.00pm (Cocktail style event with drinks and finger food)

    Registration Options:

    • Council Officer Individual Rate $150.00 pp
    • Council Officers' Package for 5 Attendees $600.00 per pack
    • Council Officer Virtual Attendance (Zoom) $85.00 per logon
    • Australasian Management Challenge Teams - please contact LGMA directly to access your tickets.


    Venue Parking:

    https://www.slq.qld.gov.au/plan-my-visit/hours-transport-access/parking


    Alternative Parking:

    https://www.bcec.com.au/visit/car-parking/

    https://eatsouthbank.com.au/places/south-bank-car-park/

    Public Transport:  Translink

    Accommodation close by:

    The Capitol Apartments

    Arise Ivy & Eve | Arise Hotels

    Arise on Hope Street | Arise Hotels


    Dress Code: Cocktail


    Thank you to the Corporate Partners supporting the Awards for Excellence:


                 


                      


     

    • 4 Jun 2026
    • Online Programme
    Register


    2026 Mentoring Programme




    LGMA is pleased to offer an online Local Government Mentoring Programme.

    Created to provide professional development and career advancement, this programme is specifically designed for officers within local government who are aspiring to further their careers within the sector.

    Participants (Protégés) are matched with a mentor who will meet with them monthly to discuss ways to develop their career. They will also undertake professional development through the online delivery of a variety of learning approaches such as webinars, self paced learning, discussions, articles and reflection. These are designed to enhance participants’ professional development and assist in identifying career aspirations.

    2026 Programme Dates:

    Module 1: Introduction to Mentoring 16 July

    Module 2: Vision, Goal-Setting and Career Planning 13 August

    Module 3: Managing Performance 10 September

    Module 4: Personal Branding 8 October

    Module 5: Networking 5 November 

    View the Mentoring Programme Brochure

    Programme Investment: The protégé participant cost for the LGMA Mentoring Programme is $595.00 (inclusive of GST) for existing LGMA Members. 

    Applications close Thursday 4 June 2026.

    Please Note: This programme is only available to financial members of LGMA, join today to take advantage of this programme! 

    • 10 Jun 2026
    • 10:00
    • 11 Jun 2026
    • 16:00
    • Brisbane CBD
    • 63
    Register


    LGMA Inspire Conference 2026 

    Day 1 – Wednesday 10 June 2026

    10.00 am -10.30 am Registration and Morning Tea on Arrival

    10.30 am – 4.30 pm Conference

    4.30 pm – 6.00 pm Networking Function

    Day 2 – Thursday 11 June 2026

    08.45 am – 4.00 pm Conference

    Venue: Hotel Grand Chancellor Brisbane 23 Leichardt Street (Cnr Wickham Terrace), Spring Hill 4000 

    Registration Fees:

    Early bird rate (closes 8 May) - Full programme including networking $990.00  (incl. GST)

    Standard registration (on or after 9 May) - Full programme including networking $1200.00 (incl. GST) 

    Registrations close 26 May.


    The full programme includes Morning Tea, Lunch and Afternoon Tea on Wednesday and Thursday plus the Networking Function on Wednesday evening.

    Who should attend: Council officers who

    • Would like to feel more confident in the workplace
    • Are looking for a rewarding career in LG
    • Aspire to change roles within their council to develop their skills
    • Would like to access professional development specifically for local government
    • May be new to council
    • Aspire to lead in a coordinating or supervising role
    • Aspire to be a leader

    Learning outcomes - At the completion of the conference, officers will have 

    • Learnt about council financial matters (finance for non-financial officers)
    • Reviewed the major Governance requirements for local government
    • Discussed the purpose of local government in their communities
    • Reflected on the challenges and joys of working in local government 
    • An understanding of Legislation – Public Sector Ethics Act, the LG Act 2009
    • The ability to improve leadership capability across council
    • Developed skills and confidence to manage conflict, build relationships and address issues promptly and consistently
    • Improved communication techniques
    • Networked with council officers from other Queensland areas

    Accommodation and Travel 

    The registration fees do not include accommodation, travel or transport.  

    Book accommodation directly through Hotel Grand Chancellor.

    Accommodation Payment Policy

    Individual guests paying their own account will be required to pay on check in.  A credit card guarantee for each individual guest must be provided to the hotel when making a reservation. Alternatively, a nominated credit card can be used as a guarantee.

    For councils wishing to pre-pay for the accommodation before the guest's arrival, please contact the reservations team via phone, 07 3831 4055 or reservations@hgcbrisbane.com.au

    The reservations team will be able to send through a link for councils to make the payment in advance, rather than at the time of check in for the guest. 

    Transport: Translink


    Car Parking: Hotel Grand Chancellor $20.00 per day - subject to availability

    Thank you Corporate Partners:

                 



    • 16 Jun 2026
    • 10:00
    • 18 Jun 2026
    • 11:20
    • Via Zoom
    • 0


    Empathy and Resilience on the Frontline of Customer Service - Sold Out, contact admin@lgmaqld.org.au to be added to the waitlist.

    Date: This is a three-part series designed for Frontline Customer Service Officers.

    Part one: Tuesday 16 June

    Part two: Wednesday 17 June

    Part three: Thursday 18 June

    Time: 10:00am - 11:20am

    Cost: Entry from $330.00 (GST inclusive) per person for the three-part series - available to all Council Officers 

    Entry from $550.00 (GST inclusive) for two people to attend the three- part series - available to all Council Officers

    Learning Outcomes:  Participants will - 

      • Have a better understanding of how to remain responive to personal circumstance.
      • Learn how to 'do' empathy, day in and day out, including tools to help them identify vulnerable customers.
      • Be able to better respond to customers with empathy and action. 
      • Be able to identify their own emotional 'triggers' to better manage themselves and their customers.
      • Be able to nurture the development of their own growth mindset.
      • Be able to recognise and manage stress and uncertainty more effectively. 
      • Be equipped with practical skills to help them handle the consequences of dealing with challenging interactions. 

      Please Note: Zoom details will be made available in your registration confirmation.  Attendance is expected for all 3 sessions. This event will not be recorded.

      Use of AI notetakers: The use of AI notetakers (e.g. Tactiq, Otter.ai, Fireflies etc.) is not permitted in any LGMA-hosted webinars or online events. Please refer to our policy here


      Thank you to our Partner:


      LGMA Members: This webinar series is eligible to be redeemed under the complimentary webinars you receive as an LGMA Member. Please contact admin@lgmaqld.org.au if you'd like to redeem this series.

      • 23 Jun 2026
      • 10:00 - 11:00
      • Via Zoom
      Register


      Enhancing Your Emotional Intelligence for Growth Webinar 

      Emotional intelligence (EQ) is a critical building block for a successful local government career.  All local government roles can be enhanced through high EQ.   This webinar details the four quadrants of EQ: self-awareness, self-regulation, social awareness and social regulation.  Understand these quadrants and their impacts on your teamwork, communication, empathy and adaptability.  Also, hear tips on how to build better skills in each of the areas. 

      Nurturing your self-awareness empowers you to manage stress, stay focused and build meaningful relationships.  So, invest in your career and personal growth by building your EQ. 

      Audience:  All local government officers, all levels and roles

      Day/Date: Tuesday 23 June 2026

      Time: 10:00am - 11:00am

      Cost: Entry from $110.00 (GST inclusive) per person - available to all Council Officers

      Please Note: This webinar will not be recorded. 

      Use of AI notetakers: The use of AI notetakers (e.g. Tactiq, Otter.ai, Fireflies etc.) is not permitted in any LGMA-hosted webinars or online events. Please refer to our policy here

      LGMA Members: This webinar is eligible to be redeemed under the complimentary webinars you receive as an LGMA Member.

      To book, please select 'Complimentary - Member Benefit'. Please contact admin@lgmaqld.org.au if you have any issues. 

      • 15 Jul 2026
      • 10:00 - 11:00
      • Via Zoom
      Register


      People and Culture Webinar - The New Enterprise Bargaining Landscape: Risks, Strategy and Practical Lessons

      Day/Date: Wednesday 15 July 2026

      Time: 10:00am - 11:00am

      Cost: Entry from $110.00 (GST inclusive) per person - available to all Council Officers

      Please Note: This webinar will not be recorded.

      Use of AI notetakers: The use of AI notetakers (e.g. Tactiq, Otter.ai, Fireflies etc.) is not permitted in any LGMA-hosted webinars or online events. Please refer to our policy here

      Guest Presenter:  Peter Wrigley

      LGMA Members: This webinar is eligible to be redeemed under the complimentary webinars you receive as an LGMA Member.

      To book, please select 'Complimentary - Member Benefit'. Please contact admin@lgmaqld.org.au if you have any issues. 

      Thank you to our Corporate Partner:

      To sign up to be invited to future South Geldard events please click here.

      Below are also links for the HR Engage Podcast which Jonathan hosts:

      Spotify

      Apple Podcasts

      YouTube

      • 21 Jul 2026
      • 08:30
      • 23 Jul 2026
      • 17:00
      • Queensland Law Society - 179 Ann Street Brisbane
      • 16
      Register


      2026 Executive Management Programme


      Dates: Tuesday 21, Wednesday 22 and Thursday 23 July 2026

      Venue: Queensland Law Society, 179 Ann Street, Brisbane 

      Times: Arrive at 08.00am ready for 08.30-5.00pm

      Registration: (includes - 3 day workshop, day catering and networking dinner on Tuesday, rates inclusive of GST). 

      $3,535 Member Rate (individual membership) 

      $3,895 Non-member Rate

      Brochure: Click here

      Programme: 

      Leading Local Government – Executive Management in Queensland Local Government provides local government professionals with a comprehensive understanding of the role of the Chief Executive Officer in Queensland local government. The programme has been written by experienced CEOs and senior managers from Queensland local government and goes beyond the legislation to explore the real challenges and experiences you might expect to face in a CEO role.

      As a participant on this programme, you will gain full awareness of the role and responsibilities of Chief Executive Officers in local government; the challenges, the benefits, the satisfactions and the frustrations. You will have the opportunity to troubleshoot questions arising from your own experience and to seek feedback on specific issues you may have faced.  The programme is professionally facilitated and each module features a relevant case study presented by a CEO or senior officer. 

      Parking: 

      Secure Parking

      Wilson Parking

      King George Square

      Public Transport: Translink

      Accommodation: Accommodation is not included in the registration fee.

      Accommodation options close to the venue include:

      Holiday Inn Express Brisbane Central (IHG) 

      Adina Apartment Hotel Anzac Square

      Hyatt Regency Brisbane

      Hilton Brisbane

      Proudly supported by:


      • 21 Jul 2026
      • 23 Jul 2026
      • 3 sessions
      • Via Zoom
      Register


      Grant Writing Webinar Series

      Dates:

      Part one: Tuesday 21 July

      Part two: Wednesday 22 July

      Part three: Thursday 23 July

      Time: 9:00am - 10:00am

      Cost: Entry from $330.00 (GST inclusive) per person for the three-part series - available to all Council Officers 

      Entry from $550.00 (GST inclusive) for two people to attend the three- part series - available to all Council Officers

      Course Content (across the 3 webinars): 

      • Creating Grants Templates
      • Creating a Council Grants Policy
      • Creating a “Grants Writing Team” within Council
      • Grant Writing Tips – How to draft, edit and proofread your application
      • Are you drafting your grant application to get the best possible return?
      • Review of Council Grant Policies and Procedures.  Do they need to be revised?
      • Inter-Council Communication on Grant Applications
      • Internal Evaluation Processes
      • Sustainability – what happens after the grant?
      • Advocacy, Networking and Relationship Management outside Council
      • How to apply for State and Federal Government Grants
      • How to apply for Philanthropic Funding

      Please Note: Zoom details will be made available in your registration confirmation / notification.  Attendance is expected for all 3 sessions. This event will not be recorded.

      Use of AI notetakers: The use of AI notetakers (e.g. Tactiq, Otter.ai, Fireflies etc.) is not permitted in any LGMA-hosted webinars or online events. Please refer to our policy here

      Presenter: Keith Whelan - The Grants Guy

      LGMA Members: This webinar is eligible to be redeemed under the complimentary webinars you receive as an LGMA Member.

      To book, please select 'Complimentary - Member Benefit'. Please contact admin@lgmaqld.org.au if you have any issues. 

      • 21 Jul 2026
      • 10:00 - 11:15
      • Via Zoom
      Register


      Super Essentials - Transitioning to Retirement Webinar

      Join Brighter Super for the 'Super Essentials' webinar which will address the most commonly asked questions about superannuation and transitioning to retirement.

      Day/Date: Tuesday 21 July 2026

      Time: 10:00am - 11:15am

      Cost: Entry complimentary - available to all Council Officers 

      Please Note: This webinar will not be recorded. 

      Use of AI notetakers: The use of AI notetakers (e.g. Tactiq, Otter.ai, Fireflies etc.) is not permitted in any LGMA-hosted webinars or online events. Please refer to our policy here

      Thank you to our valued Corporate Partner:

      • 28 Jul 2026
      • 10:00 - 11:00
      • Via Zoom
      Register


      Public Speaking - taking your first steps into the spotlight Webinar 

      Jerry Seinfeld famously quipped, "According to most studies, people's number one fear is public speaking. Number two is death. Death is number two. Does that sound right? This means to the average person, if you go to a funeral, you're better off in the casket than doing the eulogy,"

      Elevate your speaking prowess with our beginner-friendly public speaking essentials.  This webinar will equip you with practical tips for public speaking, including techniques to build confidence, conquer nerves, structure compelling speeches and engage your audience effectively.

      Whether you want to speak up at a meeting or deliver to a major conference, these simple tips will get you started on the right track.

      Audience: local government officers looking to deliver basic public speaking skills and confidence

      Day/Date: Tuesday 28 July 2026

      Time: 10:00am - 11:00am

      Cost: Entry from $110.00 (GST inclusive) per person - available to all Council Officers

      Please Note: This webinar will not be recorded. 

      Use of AI notetakers: The use of AI notetakers (e.g. Tactiq, Otter.ai, Fireflies etc.) is not permitted in any LGMA-hosted webinars or online events. Please refer to our policy here

      LGMA Members: This webinar is eligible to be redeemed under the complimentary webinars you receive as an LGMA Member.

      To book, please select 'Complimentary - Member Benefit'. Please contact admin@lgmaqld.org.au if you have any issues. 

      • 5 Aug 2026
      • 11:30 - 12:30
      • Via Zoom
      Register

      Women in Local Government

      This Village aims to connect women across the local government sector in Queensland, provide them with access to valuable insights, effective real-world strategies, and plenty of opportunities to network, collaborate and share ideas.  

      Agenda: Join us in hearing from returning guest speaker and crowd favourite, Leanne Mash on 'Stop Being Nice at Work (Be Honest Instead)'. This is a session you won't want to miss!

      Scheduled exchange sessions for 2026:

      • Exchange: Wednesday 5 August 11:30am
      • Exchange: Wednesday 7 October 11:30am

      Cost: Complimentary to Council Subscribers

      Use of AI notetakers: The use of AI notetakers (e.g. Tactiq, Otter.ai, Fireflies etc.) is not permitted in any LGMA-hosted webinars or online events. Please refer to our policy here.

      NOTE: Zoom details will be made available in your registration confirmation / notification. This event will not be recorded. 

      Join our Network on LinkedIn!

      • 18 Aug 2026
      • 10:00 - 11:00
      • Via Zoom
      Register


      Managing Interruptions: regain focus and boost productivity Webinar

      In 2026, time management is generally not about planning, prioritising or scheduling our time, it is largely about managing interruptions and distractions.  In this webinar, you will identify the time-suckers that are holding you back from achieving your best. You will assess the real impact these interruptions have on your output. 

      The facilitator will them provide you with practical techniques to deal with your most disruptive and time-consuming interruptions; understanding their causes and the patterns which support them.  Then, you can reclaim your time by implementing key strategies to reduce distractions and interruptions and maintain productivity.

      Audience: Local government officers seeking to utilise their time more effectively

      Day/Date: Tuesday 18 August 2026

      Time: 10:00am - 11:00am

      Cost: Entry from $110.00 (GST inclusive) per person - available to all Council Officers

      Please Note: This webinar will not be recorded. 


      Use of AI notetakers: The use of AI notetakers (e.g. Tactiq, Otter.ai, Fireflies etc.) is not permitted in any LGMA-hosted webinars or online events. Please refer to our policy here

      LGMA Members: This webinar is eligible to be redeemed under the complimentary webinars you receive as an LGMA Member.

      To book, please select 'Complimentary - Member Benefit'. Please contact admin@lgmaqld.org.au if you have any issues. 

      • 8 Sep 2026
      • 15:30
      • 10 Sep 2026
      • 22:30
      • Sea World Resort Gold Coast
      Register


      LGMA Annual LG Conference 2026

      Tuesday 8 - Thursday 10 September 2026!  

      Destination: Gold Coast - Save the dates!

      Venue: Sea World Resort, Seaworld Drive, Main Beach   QLD   4217 

      Brochure: here

      Proposed Schedule:

      Tuesday

      3.30pm – 4.00pm Registration

      4.00pm – 6.00pm President’s Welcome Reception

      Evening at Leisure

      Wednesday 

      08.45am Welcome

      09.00am – 3.00pm Conference Sessions

      3.00pm LGMA AGM

      4.00pm – 5.30pm Beach versus Bush Scavenger Hunt Challenge

      Evening at Leisure

      Thursday 

      07.45am Exclusive Shark Bay Tour

      09.00am – 3.30pm Conference Sessions

      7.00pm – 11.00pm Gala Dinner

      Registration: 

      Full registration includes the President's Welcome Reception on Tuesday, the Beach Versus Bush Activity on Wednesday and the Conference Sessions on Wednesday and Thursday (morning tea and lunch are provided) and the Conference Dinner on Thursday evening. 

      Early Bird Rates (on or before 10 July) Council Officer $1645

      Standard Rates (on or after 11 July) Council Officer $1930

      Please see the Registration Terms and Conditions (includes discounts and complimentary registrations). 

      Exclusions: Travel and accommodation are not included in the conference registration fees.

      Accommodation at the Conference venue: Conference attendees can access the following group rates -

      Sea World Resort, Sea World Drive, Main Beach, Q   4217 / Sea World Resort | Family-Friendly Accommodation on the Gold Coast

      Premium Double / Double Rooms from $304.00 per room per night
      Deluxe Double / Double Rooms from $324.00 per room per night
      Breakfast - a discount is offered when pre-booked with accommodation.  The full retail rate applies if not pre-booked.

        Additional charges are incurred for rollaway beds, cots and upgrades.  

        Please note that the conference block of rooms with the above rates, will be released at 90, 60 and 30 days out - so please make your reservations early.  

        BOOK HERE

        If you are staying at Sea World Resort you can access the following:

        $35.00 per person (3 years and older) for unlimited access to Sea World Theme Park.

        $75.00 per person (3 years and older) for unlimited access to Sea World, Movie World and Wet 'n' Wild Gold Coast.

        Alternative accommodation options:

        CLLIX Apartments and Hotels have offered a 12% discount on their advertised rates when booking accommodation on their website.   This discount can be applied 3 days before and 3 days after the event - subject to availability and terms/conditions apply.  Please use the promotion code LGMA26 to access the conference rates for Ruby Gold Coast or Marine Quarter Apartments by CLLIX

        Meriton Suites Gold Coast have accommodation options in Southport, Broadbeach and Surfers Paradise.  They offer great rates through their Eminence loyalty program - free to join.


        • 15 Sep 2026
        • 10:00 - 11:00
        • Via Zoom
        Register


        Leading Meetings Webinar

        How many meetings do you attend which are a waste of time?  In many cases, meetings contribute to general busyness without adding clear value.  Avoid this time waster by learning how to lead meetings which deliver.

        This webinar will outline the key rules of meetings: when a meeting is actually required, who should attend, how to set an agenda, how to chair a meeting for maximum input and impact and how to ensure outcomes are delivered.  With this newfound knowledge, you will know how to plan with purpose, guide conversations with confidence and implement techniques for building trust and accountability.

        Audience: Local government officers attending and leading internal meetings (this is not focused on Council meetings or community engagement forums)

        Day/Date: Tuesday 15 September 2026

        Time: 10:00am - 11:00am

        Cost: Entry from $110.00 (GST inclusive) per person - available to all Council Officers

        Please Note: This webinar will not be recorded. 


        Use of AI notetakers: The use of AI notetakers (e.g. Tactiq, Otter.ai, Fireflies etc.) is not permitted in any LGMA-hosted webinars or online events. Please refer to our policy here

        LGMA Members: This webinar is eligible to be redeemed under the complimentary webinars you receive as an LGMA Member.

        To book, please select 'Complimentary - Member Benefit'. Please contact admin@lgmaqld.org.au if you have any issues. 

        • 16 Sep 2026
        • 10:00 - 11:00
        • Via Zoom
        Register


        People and Culture Webinar - When People Management Becomes a Psychosocial Hazard

        Day/Date: Wednesday 16 September 2026

        Time: 10:00am - 11:00am

        Cost: Entry from $110.00 (GST inclusive) per person - available to all Council Officers

        Please Note: This webinar will not be recorded.


        Use of AI notetakers: The use of AI notetakers (e.g. Tactiq, Otter.ai, Fireflies etc.) is not permitted in any LGMA-hosted webinars or online events. Please refer to our policy here

        Guest Presenter:  Jonathan Mamaril

        LGMA Members: This webinar is eligible to be redeemed under the complimentary webinars you receive as an LGMA Member.

        To book, please select 'Complimentary - Member Benefit'. Please contact admin@lgmaqld.org.au if you have any issues. 

        Thank you to our Corporate Partner:

        To sign up to be invited to future South Geldard events please click here.

        Below are also links for the HR Engage Podcast which Jonathan hosts:

        Spotify

        Apple Podcasts

        YouTube

        • 7 Oct 2026
        • 11:30 - 12:30
        • Via Zoom
        Register

        Women in Local Government

        This Village aims to connect women across the local government sector in Queensland, provide them with access to valuable insights, effective real-world strategies, and plenty of opportunities to network, collaborate and share ideas.  

        Agenda: Stay tuned!

        Scheduled exchange sessions for 2026:

        • Exchange: Wednesday 7 October 11:30am

        Cost: Complimentary to Council Subscribers

        Use of AI notetakers: The use of AI notetakers (e.g. Tactiq, Otter.ai, Fireflies etc.) is not permitted in any LGMA-hosted webinars or online events. Please refer to our policy here.

        NOTE: Zoom details will be made available in your registration confirmation / notification. This event will not be recorded. 

        Join our Network on LinkedIn!

        • 13 Oct 2026
        • 07:30 - 17:00
        • Gatton
        Register

        Southern Queensland Challenge

        The Rural Management Challenges (RMC) are based on the successful concept of the Australasian Management Challenge. They are a development programme that provides real-life problem solving experiences and produces outcomes that translate into relevant, tangible and enduring benefits for individuals, teams and the organisation.

        Date: Tuesday 13 October 2026

        Host Council: Lockyer Valley Regional Council

        Location: Gatton

        Venue: Gatton Shire Hall – 52 North Street Gatton

        Times: 07.30-17.00

        There will be a Meet and Greet event the night before Challenge Day and we will all have dinner together the evening of Challenge Day to celebrate your success. 

        Key Dates:

        Registrations close Wednesday 26 August 2026

        Pre-Challenge Task Distributed Wednesday 2 September 2026

        Pre-Challenge Task Due Tuesday 6 October at 3:00pm

        Accommodation:

        • 27 Oct 2026
        • 10:00 - 11:00
        • Via Zoom
        Register


        Tackling Difficult Feedback Conversations Webinar

        Giving critical feedback which lands can be a challenge at the best of times.  When that feedback is ‘difficult’ in that it is unexpected or there is disagreement about either the performance under discussion or the impact of it, the delivery is more critical, as is the potential impact of getting it wrong.

        This session provides practical guidance on how to approach challenging performance conversations with clarity, empathy, and confidence.  Learn how to give constructive feedback that encourages accountability and growth while maintaining respectful and professional relationships.  Explore techniques for managing defensiveness, structuring your message, and navigating emotional reactions.

        Audience:  All local government officers who provide feedback to direct reports or, potentially, colleagues

        Day/Date: Tuesday 27 October 2026

        Time: 10:00am - 11:00am

        Cost: Entry from $110.00 (GST inclusive) per person - available to all Council Officers

        Please Note: This webinar will not be recorded.


        Use of AI notetakers: The use of AI notetakers (e.g. Tactiq, Otter.ai, Fireflies etc.) is not permitted in any LGMA-hosted webinars or online events. Please refer to our policy here

        LGMA Members: This webinar is eligible to be redeemed under the complimentary webinars you receive as an LGMA Member.

        To book, please select 'Complimentary - Member Benefit'. Please contact admin@lgmaqld.org.au if you have any issues. 

        • 29 Oct 2026
        • 07:30 - 17:00
        • Townsville
        Register

        North Queensland Challenge

        The Rural Management Challenges (RMC) are based on the successful concept of the Australasian Management Challenge. They are a development programme that provides real-life problem solving experiences and produces outcomes that translate into relevant, tangible and enduring benefits for individuals, teams and the organisation.

        Date: Thursday 29 October 2026

        Host Council: Townsville City Council

        Location: Townsville

        Venue: Townsville Stadium,  40–48 Murray Lyons Crescent, Annandale QLD 4814

        Times: 07.30-17.00

        There will be a Meet and Greet event the night before Challenge Day and we will all have dinner together the evening of Challenge Day to celebrate your success. 

        Key Dates:

        Registrations close Wednesday 9 September 2026

        Pre-Challenge Task Distributed Wednesday 16 September 2026

        Pre-Challenge Task Due Tuesday 20 October at 3:00pm

        Accommodation:

        • 29 Oct 2026
        • 10:00 - 11:00
        • Via Zoom
        Register


        Men's Wellbeing Village Webinar 

        The Men’s Wellbeing Village was established to support men working in local government. It provides opportunities to connect with colleagues, strengthen professional relationships, and build resilience.

        Strong networks create safety, belonging, and personal growth. They help us face challenges with confidence and purpose.

        This is your reminder: reach out, have the conversation, and stand alongside your peers. Together, we create healthier men and healthier communities.

        Hear from guest speaker: Darius Boyd

        Darius, a Gold Coast native, faced early challenges as an only child, coping with the loss of family members and his mother's depression. Seeking stability, he moved in with his grandmother and pursued a rugby league career with the Brisbane Broncos at 18. Despite success, mental health pressures led him to seek treatment at 27, sparking his advocacy journey.

        Named Captain of the Broncos at 29, Darius became a leader in mental health awareness. After retiring at 33, he pursued higher education in mental health. Today, he uses his experiences to empower others, promote wellbeing, and break mental health stigmas.

        Audience:  Male local government officers, all levels and roles 

        Day/Date: Thursday 29 October 2026

        Time: 10:00am - 11:00am

        Cost: Entry from $110.00 (GST inclusive) per person for an individual registration (available to all council officers), $330 for a LGMA Council Subscriber 5 pack of registrations and $880 for a LGMA Council Subscriber 10 pack of registrations.

        Please Note: This webinar will not be recorded. 


        Use of AI notetakers: The use of AI notetakers (e.g. Tactiq, Otter.ai, Fireflies etc.) is not permitted in any LGMA-hosted webinars or online events. Please refer to our policy here. 

        LGMA Members: This webinar is eligible to be redeemed under the complimentary webinars you receive as an LGMA Member.

        To book, please select 'Complimentary - Member Benefit'. Please contact admin@lgmaqld.org.au if you have any issues. 

        • 4 Nov 2026
        • 07:30 - 17:00
        • Emerald
        Register

        Central Queensland Challenge

        The Rural Management Challenges (RMC) are based on the successful concept of the Australasian Management Challenge. They are a development programme that provides real-life problem solving experiences and produces outcomes that translate into relevant, tangible and enduring benefits for individuals, teams and the organisation.

        Date: Wednesday 4 November

        Host Council: Central Highlands Regional Council

        Location: Emerald

        Venue: Emerald Town Hall, 33 Egerton Street, Emerald

        Times: 07.30-17.00

        There will be a Meet and Greet event the night before Challenge Day and we will all have dinner together the evening of Challenge Day to celebrate your success. 

        Key Dates:

        Registrations close Wednesday 16 September 2026

        Pre-Challenge Task Distributed Wednesday 23 September 2026

        Pre-Challenge Task Due Tuesday 27 October at 3:00pm

        Accommodation:

        There is a wide range of accommodation available in Emerald - visit the Central Highlands tourism website for more information. 

        • 18 Nov 2026
        • 10:00 - 11:00
        • Via Zoom
        Register


        People and Culture Webinar - Workplace Bullying vs Reasonable Management Action

        Day/Date: Wednesday 18 November 2026

        Time: 10:00am - 11:00am

        Cost: Entry from $110.00 (GST inclusive) per person - available to all Council Officers

        Please Note: This webinar will not be recorded.


        Use of AI notetakers: The use of AI notetakers (e.g. Tactiq, Otter.ai, Fireflies etc.) is not permitted in any LGMA-hosted webinars or online events. Please refer to our policy here

        Guest Presenter:  Jonathan Mamaril

        LGMA Members: This webinar is eligible to be redeemed under the complimentary webinars you receive as an LGMA Member.

        To book, please select 'Complimentary - Member Benefit'. Please contact admin@lgmaqld.org.au if you have any issues. 

        Thank you to our Corporate Partner:

        To sign up to be invited to future South Geldard events please click here.

        Below are also links for the HR Engage Podcast which Jonathan hosts:

        Spotify

        Apple Podcasts

        YouTube

                        

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