At LGMA we have a range of books available to be borrowed. If you see something you like below please email admin@lgmaqld.org.au and we can organise for you to collect from our office (Brisbane CBD) or have it posted out.
CHANGE THE WAY YOU DEAL WITH OTHER PEOPLE – AND TRANSFORM YOUR LIFE.
By following this book’s advice, you can deepen you ideas, personal happiness, strengthen your relationships, improve your leadership skills, build teamwork – and increase your success in everything you choose to pursue. |
In the face of the most perilous challenges of our time—climate change, terrorism, poverty, and trafficking of drugs, guns, and people—the nations of the world seem paralyzed. The problems are too big, too interdependent, too divisive for the nation-state. Is the nation-state, once democracy's best hope, today democratically dysfunctional? Obsolete? The answer, says Benjamin Barber in this highly provocative and original book, is yes. Cities and the mayors who run them can do and are doing a better job. Barber cites the unique qualities cities worldwide share: pragmatism, civic trust, participation, indifference to borders and sovereignty, and a democratic penchant for networking, creativity, innovation, and cooperation. He demonstrates how city mayors, singly and jointly, are responding to transnational problems more effectively than nation-states mired in ideological infighting and sovereign rivalries. |
A wall of silent resentment shuts you off from someone you love....You listen to an argument in which neither party seems to hear the other....Your mind drifts to other matters when people talk to you.... People Skills is a communication-skills handbook that can help you eliminate these and other communication problems. Author Robert Bolton describes the twelve most common communication barriers, showing how these “roadblocks” damage relationships by increasing defensiveness, aggressiveness, or dependency. He explains how to acquire the ability to listen, assert yourself, resolve conflicts, and work out problems with others. These are skills that will help you communicate calmly, even in stressful emotionally charged situations. People Skills will show you: How to get your needs met using simple assertion techniques How body language often speaks louder than words How to use silence as a valuable communication tool How to de-escalate family disputes, lovers' quarrels, and other heated arguments Both thought-provoking and practical, People Skills is filled with workable ideas that you can use to improve your communication in meaningful ways, every day. |
This book gives you 240 pages of thought provoking content to motivate you to examine long-held assumptions about life and how to live it. It contains real-life stories, original cartoons and humour that will amuse you while you learn how to have less stress in your life and more fun. Life really is more fun when you laugh. Amidst all the fun of You won’t die laughing! is some serious thought and guidance on how to meet the everyday challenges at work or home in today’s fast-paced world. This the kind of book you give to someone who says they are too stressed to read a book on stress. |
A collection of thought-provoking articles from today’s most respected and innovative human capital management leaders. Individually and collectively, the authors in this anthology unleash the energy, momentum and competitive advantage best practice human capital management brings to the enterprise. |
What id disrupting an industry doesn’t have to happen with a big breakout idea but can unfold by making small, consistent changes? |
In Good to Great, former Stanford business professor Jim Collins offers a primer on turning the average into the exceptional. Through detailed case studies of 11 companies that went from tracking the market to exceeding it by at least 3x, Collins presents the key factors that separate merely good organizations from great ones—from rare leadership to disciplined thinking to the dogged pursuit of a core mission. |
Vern Donovan is from the ‘old school’ of Shire Clerks: ‘headmasters’, guiding staff to efficiently operate a multi-million-dollar business – The Council. Once these talented people were brought together, the ‘headmaster’ led them in developing the skill of listening to the shareholders – the ratepayers who elected their representatives, the Councillors and their Chairman, or mayor. In the old school, the elected Chairman and Councillors listened to the people and brough their wishes to the meeting table. Vern Donovan was the man who turned those wishes into reality – mundane things like water supply sewerage, garbage removal and roads. They started as tracks, then formed gravel and over the years, as money could be found, were bitumen sealed. Roads, Rates, Rubbish. Forgotten today. In Yours Sincerely, you will see Vern’s self-effacing management style brought about the trust vital for the Electricity Commission and the Council to work together for Vern’s ‘Great Outcome’. |
The Management Bible is exactly that: an authoritative resource that provides the answers to over 300 common management problems and challenges. Each double spread tackles a specific issue under topics as wide ranging as: managing your career, staff relationships, controlling conflict, skills building and planning. Providing step-by-step solutions and designed for quick and easy access to the relevant information, the book also explains the core principles behind the advice in handy side panels, featuring real-world success stories, research findings and suggestions for further reading. Packed with all the no-nonsense, practical advice you need to achieve results, The Management Bible is a survival manual for managers at all levels. |
Leadership Lessons from the World’s Greatest CEOs “Fox and Reiss have created a new leadership category—The Transformative CEO.” Bestselling author Jeffrey Fox literally wrote the book on How to Become CEO, and radio talk show host Robert Reiss has explored strategy with some of the world’s biggest business legends. Now, in The Transformative CEO, they have identified the key traits and characteristics that describe this remarkable type of leader. Filled with fascinating insights from superstar CEOs, this one-of-a-kind guide puts you right on the front lines with the men and women who have transformed businesses with spectacular success. You’ll learn how to: ·Turn around a company (Marvel Entertainment) · Build superior customer service(Zappos) · Think big and go global (MTV International) · Perform while transforming (UPS) · Have a higher purpose (ING DIRECT) · Innovate and make everything better (Eggland’s Best) You’ll learn how CEOs think and act in good times and bad—and you’ll get a front-row seat to some of the most profitable industry game changers of our time, including AT&T Mobility, Danaher Corp. and many others. The Transformative CEO provides a new definition of leadership. Jeffrey J. Fox and Robert Reiss show how anyone can become a transformative leader. |
Ever struggled with poor performing staff and wanted to know the secret of high performance work cultures? Simple, throw out performance appraisals and other punitive performance management processes and introduce Coffee Conversations. It's a no-brainer. A relaxed, casual conversation over a cup of coffee fixes all performance issues and the return on investment is spectacular. That's right, eliminate complex and demotivating control systems, start treating people well, engage them in the decisions that affect their work and empower them to self-manage their own outcomes and the simple secret of high performance will appear. Based on 25 years of practical experience and research by Shane Garland and Dr Grant Donovan, Coffee Conversations explores how high performance work cultures form spontaneously when leaders take time each day to relax with their staff, sip a coffee and discuss better ways of running the business. Unambiguously, managers who do their people work first and their paperwork second, produce the best performance outcomes and the greatest places to work. Coffee Conversations is a storybook of practical examples and supportive data that questions why any organisation would waste precious time and money on expensive and complex leadership training programs, when regular coffee conversations will deliver a trusting work culture and guaranteed performance success. While many leadership books are either full of academic theory, large strategic ideas or curriculum based, directive leadership education, Coffee Conversations is full of short, practical stories from the iconic Australian companies, Qantas and Woolworths, and a myriad of international experiences that will leave you inspired. |
What must we do to achieve a sustainable society? There is no single answer. The first steps towards sustainability cover a whole spectrum of economic, social and environmental issues. Human Health Population Achieving sustainability will require major changes in our current approaches. The thought-provoking chapters in this book provide a solid introduction to the issues in the search for a genuine path to sustainability. |
An influencer leads change. An influencer replaces bad behaviours with powerful new skills. An influencer makes things happen. This is what it takes to be an influencer. Whether you're a CEO, a parent, or merely a person who wants to make a difference, you probably wish you had more influence with the people in your life. But most of us stop trying to make change happen because we believe it is too difficult, if not impossible. We learn to cope rather than learning to influence. From the bestselling authors who taught the world how to have Crucial Conversations comes the new edition of Influencer, a thought-provoking book that combines the remarkable insights of behavioural scientists and business leaders with the astonishing stories of high-powered influencers from all walks of life. You'll be taught teach and every step of the influence process - including robust strategies for making change inevitable in your personal life, your business, and your world. |
Conceived by Chris Grey and written to get you thinking, the ′Very Short, Fairly Interesting and Reasonably Cheap’ series offers informal, conversational, accessible yet sophisticated and critical overviews of popular areas of study.
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What Do Leaders Really Do? Looks into the everyday working lives of well-known leaders in a variety of fields - business, sport and the armed forces - in order to identify the elements that encourage people to follow where they lead. Drawing on the experiences of a wide range of leaders with varying backgrounds and roles, as well as a range of respected academics and management writers, this book will closely analyze the background, experiences and behavior of a diverse set of leaders. A central part of the analysis will be a detailed examination of what these leaders do on a day-to-day basis. |
Blessed Unrest tells the story of a worldwide movement that is largely unseen by politicians or the media. Hawken, an environmentalist, and author, has spent more than a decade researching organizations dedicated to restoring the environment and fostering social justice. From billion-dollar non-profits to single-person causes, these organizations collectively comprise the largest movement on earth. This is a movement that has no name, leader, or location, but is in every city, town, and culture. It is organizing from the bottom up and is emerging as an extraordinary and creative expression of people’s needs worldwide. Blessed Unrest explores the diversity of this movement, its brilliant ideas, innovative strategies, and centuries-old history. The culmination of Hawken’s many years of leadership in these fields, it will inspire, surprise, and delight anyone who is worried about the direction the modern world is headed. Blessed Unrest is a description of humanity’s collective genius and the unstoppable movement to re-imagine our relationship to the environment and one another. Like Hawken’s previous books, Blessed Unrest will become a classic in its field— a touchstone for anyone concerned about our future. |
How to Master Networking is a networking survival guide. It provides a step-by-step plan to take the confusion out of attending networking events, exchanging business cards, keeping in touch without being pushy and building successful business and career networks. |
Increasingly Australian employees, particularly Generation X and Y are seeking to work in organisations that demonstrate strong leadership and commitment to the people within the organisation. We know that effective and inspiring leadership motivates employees to stay with an organisation. Leadership Revelations – An Australian Perspective provides insights from our top business and organisational leaders. The book addresses important skills that can be developed, and the case for creating positive work environments. |
In his first complete text on the ADKAR model, Jeff Hiatt explains the origin of the model and explores what drives each building block of ADKAR. Learn how to build awareness, create desire, develop knowledge, foster ability and reinforce changes in your organization. The ADKAR Model is changing how we think about managing the people side of change, and provides a powerful foundation to help you succeed at change. After more than 14 years of research with corporate change, the ADKAR model has emerged as a holistic approach that brings together the collection of change management work into a simple, results oriented model. This model ties together all aspects of change management including readiness assessments, sponsorship, communications, coaching, training and resistance management. All of these activities are placed into a framework that is oriented on the required phases for realizing change with individuals and the organisation. The ADKAR perspective can help you develop a "new lens" through which to observe and influence change. You may be working for change in your public school system or in a small city council. You may be sponsoring change in your department at work. You may be observing large changes that are being attempted at the highest levels of government or you may be leading an enterprise-wide change initiative. The perspective enabled by the ADKAR model allows you to view change in a new way. You can begin to see the barrier points and understand the levers that can move your changes forward. ADKAR allows you to understand why some changes succeed while others fail. Most importantly, ADKAR can help your changes be a success. |
Conceived by Chris Grey as an antidote to conventional textbooks, each book in the 'Very Short, Fairly Interesting and Reasonably Cheap' series takes a core area of the curriculum and turns it on its head by providing a critical and sophisticated overview of the key issues and debates in an informal, conversational, and often humorous way. |
The contents of this book are the result of Phil’s consultancies, seminars and workshops over a decade. This means that the content is applied, focused and relevant to specific Australian issues (as well as those arising in other countries). The major issues confronting businesses seem to be understanding staff and clients, communication, self-motivation, personnel (staff retention/dismissal, discrimination/harassment), time management, dealing with difficult clients/staff, negotiation/persuasion and handling others. These are some of the topics dealt with in the book. Some strategies to yield improvement are included, but the aim is to encourage every reader to develop his/her own strategies that are specifically designed to work in his/her own unique environment. |
Life is full of ups and downs for all of us. In this book I suggest that our present-day actions and conclusions are greatly influenced by our past experiences. I outline my experience at being brought up on an aboriginal mission station and participating in a local government centric career to try and put some logic into the illogical, and often taboo, subjects of politics and religion. Throughout my career, I developed a mantra that has never failed me: 'Always believe a politician will act like a politician and you will never be disappointed when they do.' I identify a case where a community was duded out of $10 million. I purport that the media has enormous impact on the governments we ultimately elect, and I propose a scenario whereby we, as citizens, can grab our momentum back and have meaningful national conversations for our great nation on the way forward. I also suggest that to get through life, a sense of humour is an absolute necessity. |
The Leadership Dance is the story of Dick Knowles’ personal journey in learning how to lead more effectively in this turbulent, unpredictable world. |
In The Five Dysfunctions of a Team Patrick Lencioni once again offers a leadership fable that is as enthralling and instructive as his first two best-selling books, The Five Temptations of a CEO and The Four Obsessions of an Extraordinary Executive. This time, he turns his keen intellect and storytelling power to the fascinating, complex world of teams. Kathryn Petersen, Decision Tech's CEO, faces the ultimate leadership crisis: Uniting a team in such disarray that it threatens to bring down the entire company. Will she succeed? Will she be fired? Will the company fail? Lencioni's utterly gripping tale serves as a timeless reminder that leadership requires as much courage as it does insight. Throughout the story, Lencioni reveals the five dysfunctions which go to the very heart of why teams even the best ones-often struggle. He outlines a powerful model and actionable steps that can be used to overcome these common hurdles and build a cohesive, effective team. Just as with his other books, Lencioni has written a compelling fable with a powerful yet deceptively simple message for all those who strive to be exceptional team leaders. |
Genghis Khan is history's greatest conqueror. As a teenager he was an outcast fleeing enemies on a mountain in northern Mongolia, an exile, a nobody. Yet it took only twenty years for Genghis to build the largest land empire in history – four times the size of Alexander’s, twice the size of Rome’s. How did he do it? What lessons does his life reveal about the nature of leadership? What is ‘greatness’ in leadership? What traits did Genghis possess exactly? Were they unique, or might some apply in other times and other places – even here and today? In Leadership Secrets of Genghis Khan, John Man re-examines the life of Genghis Khan to discover the qualities, characteristics and strategies that made him the great leader that he was. The answers are sometimes surprising. Genghis was far from just the tyrant that history records, but rather a leader of exceptional vision and modernity. And many of the secrets of his success are as valuable and applicable in today’s competitive business world as they were in rallying the Mongol hordes. |
We are consuming resources and polluting our environment at a rate that is outstripping our planet's ability to support us. To create a sustainable future, we must not only change our own actions, we must educate and encourage those around us to change theirs. If one individual recycles plastic containers, the impact is minimal. But if an entire community recycles, enormous amounts of resources are saved. How then do we go about transforming people's good intentions into action? "Fostering Sustainable Behavior" explains how the field of community-based social marketing has emerged as an effective tool for encouraging positive social change. This completely revised and updated third edition contains a wealth of new research, behavior change tools, and case studies. Learn how to: Target unsustainable behaviors and identify the barriers to change Understand various commitment strategies Communicate effective messages Enhance motivation and invite participation The strategies outlined in this groundbreaking manual are an invaluable resource for anyone interested in promoting sustainable behavior, including environmental conservation, recycling and waste reduction, water and energy efficiency, and alternative transportation. |
In this age of transparency, consumers are demanding ever-greater trustworthiness and values-alignment from the brands and businesses they engage with. |
No matter what your problem Healthy Thinking is the answer. Through hard experience Tom Mulholland learnt the hard way on how to turn a bad situation into a positive one, and this book shows you how. Tom thought he had everything sorted when one day out of the blue with no warning his wife left him. With his self confidence shattered Tom sunk into depression, but will healthy thinking turned his life around. This is a practical guide to how you can change your way of thinking with a commonsense method Tom developed. Now in demand as a speaker both in New Zealand and international Tom will create a demand for this book where ever he goes. |
Did The Internet Change Your World |
Help People Think Better, Don’t Tell Them What to Do! Improving the performance of your employees involves one of the hardest challenges in the known universe: changing the way they think. In constant demand as a coach, speaker and consultant to companies around the world, David Rock has proven that the secret to leading people (and living and working with them) is found in the space between their ears. If people are being paid to think, “he writes “isn’t it time the business world found out what the thing doing the work, the brain, is all about?” Supported by the latest ground-breaking research, Quiet Leadership provides a brain-based approach that will help their colleagues ‘performance. Rock offers a practical, six step guide to making permanent workplace performance change by unleashing higher productivity, now levels of morale, and greater job satisfaction. |
Meet Emily and Paul the parents of two young children. Emily is a newly promoted executive in a large corporation, while Paul has his own business as a consultant. Their lives, like all of ours, are filled with bewildering blizzard of emails, phone calls, yet more emails, meetings, projects, proposals, and plans. |
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One Step Ahead is required reading for all those who aspire to lead. This book will give you insights, information, and tools to:
Prepare plan, position, and implement a strategy to kickstart your career. |
No manager wants to see employees get hurt, but few are fully prepared to play meaningful roles in safety. The Manager's Guide to Workplace Safety is designed to provide managers with the relevant knowhow and proactive approaches to understand and take on safety management. With over 70 years of combined safety-training experience, authors R. Scott Stricoff and Donald R. Groover have worked with executives, managers, and supervisors from across the world to make significant advances in keeping people safe, engaged, and motivated in the workplace. Going beyond the generalities of typical safety resources, this book provides practical guidance on what an individual with management responsibility should do to support and drive safety excellence. |
"Where has the year gone? I can't believe it's November already? It will be Christmas before we know it!" |
The culture of an organisation can mean the difference between success and failure. Leaders cast long cultural shadows, and if you want to change corporate culture for the better, you have to walk the talk. This book shows you how. |
What would your life be like if you could welcome almost every day with the resilience and energy of a typical four-year-old? How much more productive and effective could you be? How much nicer would you be to live and work with if your energy was focused and positive? |
Who hasn't dreamt about or imagined coming up with and realising a great idea that could change the world or secure their financial future? Until now no one has ever written an effective book that combines the vital step of generating ideas with executing them and dealing with the hurdles along the way. |