Council Resources

Here you will find a wide range of different information and resources to help you on your journey as a local government employee. We are always looking for ways to improve our offering, so if you have any suggestions or ideas about content or resources that you would find beneficial, please let us know at admin@lgmaqld.org.au

Councillor Onboarding

Brighter Super for your new Councillors

LG Elections CSO Scripting

LG Acronyms

LG Glossary of Terms

Councillor Ready Reckoner - A helpful matrix to guide Councillors in requesting information, advice, making a complaint on behalf of a customer providing feedback

Business Plans – Operational Template

Business Plans are a great internal planning tool to consolidate, in one document, a Department or Branches priorities, acknowledging the resources, opportunities, restrictions, compliance requirements, business as usual requirements, etc.

Each council has its legislative and long-term planning documents, the implementation of a business plan approach would be as an operational tool that demonstrates at Department/Branch Level the resources and actions that support those planning documents. Ideally the business plan supports and influences the budget.

This document would be a localised planning and performance document for Departments/Branches, which can be owned by staff and they can see how their role fits into the delivery of Councils priorities.

The below diagram demonstrates the relationship of the business plan to other planning documents. View the template.

Strategic ICT Management Framework

This ICT Strategic Framework is prepared to assist Council’s in managing and improving the way it delivers ICT services and hardware, Network Infrastructure and Data-Backup services and hardware and Cyber-Risk management and reporting.

The ICT Strategic Framework is focused on enabling councils to identify and address the below issues:

ICT Governance – the guiding strategies, principles and practices that guide the correct and effective delivery of ICT, and provides a framework for ICT decision making.
Emerging Trends and Technologies – the emerging trends and technologies providing challenges and opportunities for local government in managing ICT systems and resources, and delivery of future ICT services.
Business Systems and Applications – the software systems and applications used by a local government.
Infrastructure and Technology – the hardware and network infrastructure used to deliver local government ICT services.
IT Business Continuity – the activities undertaken to enable a local government to perform its key functions and deliver its ICT services.
Security – protecting information and systems from unauthorised access, use, modification, disclosure or destruction.

Councils seeking to meet the requirements of national cyber-risk and ICT compliance bodies such as the ACSC (Australia Cyber Security Centre) and OAIC (Office of the Australia Information Commissioner) and any other State and/or Commonwealth mandated legislation by demonstrating clear and concise analysis and principal provision for the above noted matters, may find this framework useful.

Appended to this framework suite are the following planning documents:

To implement these documents councils may wish to undertake an initial review of their ICT systems, infrastructure and essential 8 maturity status, this will provide the information available to complete this suite of documents. More information around essential 8 maturity can be found at https://www.cyber.gov.au/resources-business-and-government/essential-cyber-security/essential-eight.