Menu
Log in


SUPPORTING THE PROFESSIONALS SHAPING QUEENSLAND COMMUNITIES


UPCOMING WEBINARS

Held via Zoom, these sessions aim to zero in on a specific topic of interest affecting a specific Village group and usually feature a guest presenter or panel of experts on the topic. 

Note: Individual Members of LGMA have access to 3 complimentary webinars per financial year. If you hold an individual membership and would like to redeem a webinar please email admin@lgmaqld.org.auThis is subject to our event terms and conditions.

    • 14 Mar 2024
    • 12:30 - 14:00
    • Via Zoom
    Register


    Navigating LG Elections Webinar

    Election 24

    The local government election is almost upon us along with the challenges that a change of leadership entails.

    In this panel discussion, we review any last-minute tasks that would be of benefit in the lead-up to the election – a quick checklist to ensure your council is well prepared.  We will also consider how to navigate the aftermath of an election, whatever the result brings.

    A highly experienced panel of past local government CEOs will share their advice from years of collective experience with elections across the State.

    View Brochure 

    Day/Date: Thursday 14 March 2024

    Time: 12.30pm - 2.00pm (BYO lunch)

    Cost: $110.00 per council officer

    Please Note: This webinar will not be recorded. 

    LGMA Members: This webinar is eligible to be redeemed under the 3 complimentary webinars you receive as an LGMA Member. Please contact admin@lgmaqld.org.au if you'd like to redeem this event.

    • 26 Mar 2024
    • 10:00 - 11:15
    • Via Zoom
    Register


    Dynamic Data Storytelling Webinar

    How to maximise the impact of data simplification, clarity and storytelling in local government

    Local governments manage lots of complex data that stakeholders need to understand. This webinar will explore new approaches used by councils like the City of Moreton Bay in QLD and Katherine Town Council in the NT to transform overwhelming amounts of data into clear, actionable insights.

    The City of Moreton Bay example will focus on making intricate financial data easily accessible for elected members. They presented 1600 line items in a way that is comprehensible and engaging, setting a new benchmark in data management for intuitive understanding that empowers quick decision-making.

    Katherine Town Council has used the same approach to enhance community engagement, making complex information more approachable and understandable for the public. They went from 195 downloads of their PDF reports per year over the past three years to a reach of more than 3000 views in four weeks.

    This webinar will discuss the practical benefits and the transformative impact of these data presentation strategies on the different stakeholders involved.

    Whether you're a local government executive, or working in corporate planning, economic development, finance or community engagement, this webinar offers valuable insights into turning data complexity into clarity. Register now to discover how this approach can apply to your own organisation.

    Day/Date: Tuesday 26 March

    Time: 10:00am - 11:15am

    Cost: Entry from $110.00 (GST inclusive) per person

    Presenters: 

    Karim Sabet - Co-Founder, Orbviz

    Ingrid Stonhill - CEO. Katherine Town Council

    Donna Gregory – Director, Finance and Corporate Services,City of Moreton Bay Council

    Please Note: This webinar will not be recorded. 

    LGMA Members: This webinar is eligible to be redeemed under the 3 complimentary webinars you receive as an LGMA Member. Please contact admin@lgmaqld.org.au if you'd like to redeem this event.

    Thank you to our valued Corporate Partner:


    • 23 Apr 2024
    • 10:00 - 11:15
    • Via Zoom
    Register


    WEBINAR - Digital Transformation - EasyPost Mailroom

    Discover how Bing aids councils in Digital Transformation through Hybrid Mail. By streamlining the process of sending outbound mail, councils benefit from significant cost reductions and an impressive 98% saving in staff time for sending letters.

    Bing's EasyPost Mailroom solution makes it easy for staff across departments to send mail directly from their PCs in just a few clicks, without touching a printer or envelopes. Whether it's a single letter on-demand or a bulk mailing of thousands you can submit your letters and have them in the post the same day.  For compliance, councils benefit from having a complete audit trail of all sent letters ensuring accountability and delivery validation.

    Please join us for a practical session on how Bing can help reduce your councils cost of sending mail and make the process super easy.

    Day/Date: Tuesday 23 April 2024

    Time: 10:00am - 11:15am

    Cost: Entry from $110.00 (GST inclusive) per person - available to all Council Officers 

    Guest Presenter: Daniel Rowe

    Flier: Here

    Please Note: This webinar will not be recorded. 

    Thank you to our valued Corporate Partner/s:


    LGMA Members: This webinar is eligible to be redeemed under the 3 complimentary webinars you receive as an LGMA Member. Please contact admin@lgmaqld.org.au if you'd like to redeem this webinar. 

    • 14 May 2024
    • 10:00 - 11:30
    • Via Zoom
    Register


    Participatory Decision-Making Webinar

    Participatory decision-making or deliberative engagement refers to a process where a diverse group of people is selected to meet regularly over a specified period to deliberate on a particular topic before coming to a group decision at the program’s conclusion.  It’s a thoughtful and careful discussion of a problem or an opportunity, with an equal share of community voices.

    Capire Associates Denise Francisco and Mollie Rashleigh will discuss the requirements for best practice deliberative and how Queensland councils can use this approach to engage communities in the value of the local government cause. They will provide examples of Deliberative Engagement projects Capire has worked on, the secrets to their success, and why good food goes a long way.

    Day/Date: Tuesday 14 May

    Time: 10:00am - 11:30am

    Cost: Entry from $110.00 (GST inclusive) per person - available to all Council Officers

    Presenters: 

    Denise Franscisco - Senior Associate, Capire

    Mollie Rashleigh - Senior Associate, Capire


    Please Note: This webinar will not be recorded. 

    LGMA Members: This webinar is eligible to be redeemed under the 3 complimentary webinars you receive as an LGMA Member. Please contact admin@lgmaqld.org.au if you'd like to redeem this event.

    Thank you to our valued Corporate Partner:


    • 15 May 2024
    • 10:00 - 11:30
    • Via Zoom
    Register


    Networking for Career Success

    Whether you are seeking to improve performance in your current role or move on to a new role, networking is a valuable tool. 

    This webinar will explore the benefits of networking.  It will explain why the often-underrated practice of internal networking (i.e. within and across the organisation), is critical to exceptional performance and can be the difference between high performers and solid performers. 

    Mechanisms to ensure that internal networking becomes a daily part of your routine will be discussed.   External networking will not be missed with a dive into the value of fostering broader networks across the sector and community.  Participants will be provided with a process to develop a stakeholder engagement map and plan as well as some other optional resources about all things networking!

    Day/Date: Wednesday 15 May

    Time: 10:00am - 11:30am

    Cost: $110.00 per council officer

    Please Note: This webinar will not be recorded. 

    LGMA Members: This webinar is eligible to be redeemed under the 3 complimentary webinars you receive as an LGMA Member. Please contact admin@lgmaqld.org.au if you'd like to redeem this event.

    • 20 Jun 2024
    • 10:00 - 11:30
    • Via Zoom
    Register


    Managing a Remote Workforce

    Gone are the days of managers and teams being co-located and eyeballing each other daily.  Remote working occurs because officers are in the field, sometimes for long periods of time, and when officers have arrangements to work from locations other than the office.  Since COVID, this has extended to people who live interstate and only intermittently travel to the council area.

    For managers, leading hybrid teams creates a range of challenges and requires skills and approaches which are different from the traditional leading by observation model.

    This webinar will explore the challenges of managing remote workforces and provide a series of approaches to ensure that your team is able to work together and that individuals can thrive, regardless of where they are working from.

    Day/Date: Thursday 20 June

    Time: 10:00am - 11:30am

    Cost: $110.00 per council officer

    Please Note: This webinar will not be recorded. 

    LGMA Members: This webinar is eligible to be redeemed under the 3 complimentary webinars you receive as an LGMA Member. Please contact admin@lgmaqld.org.au if you'd like to redeem this event.

    • 9 Jul 2024
    • 10:00 - 11:30
    • Via Zoom
    Register


    Local Government: A Career

    Local Government has much to offer as a career, whether you are seeking variety or stability, city or country living, your area of interest and expertise and your life-stage needs.  However, navigating the sector can be difficult due to the diversity and breadth of local government functions and circumstances.

    To explore what a local government career pathway can look like, join our panel of career local government officers as they share their advice for forging a satisfying and successful local government career.

    Day/Date: Tuesday 9 July

    Time: 10:00am - 11:30am

    Cost: $110.00 per council officer

    Please Note: This webinar will not be recorded. 

    LGMA Members: This webinar is eligible to be redeemed under the 3 complimentary webinars you receive as an LGMA Member. Please contact admin@lgmaqld.org.au if you'd like to redeem this event.

    • 23 Jul 2024
    • 10:00
    • 25 Jul 2024
    • 11:20
    • Via Zoom
    • 13
    Register


    WEBINAR - Managing Service Challenges

    Day/Date: This is a three-part series designed for Frontline Council Officers:

    Part one: Tuesday 23 July

    Part two: Wednesday 24 July

    Part three: Thursday 25 July

    Time: 10:00am - 11:20am

    Cost: Entry from $330.00 (GST inclusive) per person for the three-part series - available to all Council Officers 

    Entry from $550.00 (GST inclusive) for two people to attend the three- part series - available to all Council Officers

    Course Content: 

    • What makes a challenging conversation?
    • Understanding your style under stress
    • Manage the person first, then manage the process
    • Humans in mind: responding with empathy
    • De-escalation techniques
    • Choosing your response
    • The right 'explanatory style'
    • Avoiding 'fire starters' - don't take the bait
    • Types of difficult customers and using language to diffuse them
    • Engage, Listen, Empathise, Apologise, Fix it, Follow up
    • Setting Boundaries

    Learning Outcomes:  Participants will - 

    • Learn de-escalation techniques for navigating challenging conversations
    • Have new skills to manage their own response to difficult customers
    • Have practiced how to apply these new behaviours and techniques to a real-world scenario
    • Have the opportunity to build their own customised  toolkit to take away and use when interacting with customers, giving them ownership over how they conduct themselves in difficult interactions

    Other: Zoom details will be made available in your registration confirmation / notification.  Attendance is expected for all 3 sessions. This event will not be recorded.


    Thank you to our Partner:


    LGMA Members: This webinar series is eligible to be redeemed under the 3 complimentary webinars you receive as an LGMA Member. Please contact admin@lgmaqld.org.au if you'd like to redeem this series (Note: this will use all 3 of your webinar allowance).

                  

Powered by Wild Apricot Membership Software