The Qld Ombudsman is running a session on Responding to Unreasonable Complaint Conduct.

CHN – Local Government

WHEN

11:30am – 12:30am on Friday 27 August 2021
via webinar

TOPIC

Responding to Unreasonable Complainant Conduct – Lessons from recent cases

We know this is a challenging area for councils. We’re keen to discuss strategies to ensure that the impacts of these behaviours are minimised while still ensuring that complainants are treated fairly.

Prior to the meeting you can email us any questions you’d like us to specifically address about this issue. You will also be able to raise issues on the day.

Anyone who wishes to join the network/ access the webinar can contact us at CHNAdmin@ombudsman.qld.gov.au